FAQ

Start with the shape, balance and construction described on each product page. Rounder and softer-feeling rackets are generally more forgiving, while diamond-shaped rackets tend to suit players looking for a more attacking setup. Contact us if you want help comparing two models.

Specifications in the launch catalog are based on the supplier listing and are stated clearly on each product page. Exact colours and cosmetic details can vary by stock batch, so contact us before ordering if a particular feature is essential.

Orders are dispatched the next business day, Monday to Saturday. Orders placed on Sundays or bank holidays ship on the next working day.

UK orders are sent with tracking. The delivery option, price and current estimate are shown at checkout before you pay.

As soon as your order is dispatched we email you a tracking number and link. Account holders can also view their order status from the account area.

Yes. You may request a return within 14 days of receiving your order, provided the item is unused and in its original packaging. Email [email protected] with your order number before sending anything back.

Contact us within 48 hours of delivery with your order number and clear photos. We will arrange an appropriate replacement or refund.

Yes. Email [email protected] with the products and quantities you need and we will confirm availability and pricing.