Who we are
These terms apply to purchases made from padelracketuk.com, the online store for Padel Racket UK.
You can reach us at:
- Email: [email protected]
Products & descriptions
We take reasonable care to describe and photograph products accurately. Minor colour, finish and packaging differences may occur between stock batches. Please contact us before ordering if a particular specification is essential to your purchase.
Orders & acceptance
Your order is an offer to buy. A contract is formed only once we send you a dispatch confirmation. We may decline or cancel an order at our discretion — for example where an item is mispriced, out of stock. If we cancel a paid order we refund it in full.
Pricing & payment
Prices are shown on the product pages in the store currency and include any applicable taxes unless stated otherwise. Payment is taken at checkout through our payment partners; we never see or store full card details. Delivery charges, where they apply, are shown before you confirm payment.
Shipping
We dispatch the next business day (Monday–Saturday). Full delivery options, carriers, and timescales are set out on our Shipping Policy page.
Returns & refunds
Your cancellation and return rights, and how refunds are handled, are set out in full on our Returns & Refunds page.
Liability
Use sports equipment only for its intended purpose and inspect it before play. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
Privacy
We handle your personal data as described in our Privacy Policy.
Governing law
These terms are governed by the laws of England & Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England & Wales.